To assist you in developing your POWERLINK-enabled product we provide plenty of services.
This may start with trainings and adaptation workshops. The training may contain the following topics:
- Introduction into POWERLINK in general
- Introduction into the openPOWERLINK Protocol Stack and its API
- Commissioning the openPOWERLINK Development Kit
- Further topics on request
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We offer support contracts for email and telephone support.
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openPOWERLINK Service and Support packages |
openPOWERLINK BASIC Support
With our "BASIC Support" for the openPOWERLINK Protocol Stack, we offer basic service and support to customers using openPOWERLINK.
Target group:
- openPOWERLINK users that intend to apply openPOWERLINK to smaller projects and that need assistance during the initial stage
Scope of services:
- Support via phone and email
- If the fix of a reported error requires a new release, the customer receives access to an intermediate release of the openPOWERLINK Protocol Stack independently from official releases
- Support is valid for the period of 3 month
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openPOWERLINK PREMIUM Support
The "PREMIUM Support" for the openPOWERLINK Protocol Stack offers an extended range of services to customers using openPOWERLINK
Target group:
- openPOWERLINK users that intend to apply openPOWERLINK to a lager project and that need assistance based on long-term considerations
Scope of services:
- Support via phone and email
- Access to intermediate releases of the openPOWERLINK Protocol Stack if the fix of a reported error requires a new release – independently from official releases
- 1-day workshop in Greiz (customer-defined content)
- Validity: 1 year
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We implement the driver for your specific Ethernet controller. Further development may include but is not limited to:
- Adaptation of openPOWERLINK to your target platform (optionally on your location)
- Application software development
- FPGA and hardware development
- Implementation of a SPI or DPRAM interface to your application processor
- Assistance with preparation and accomplishment of conformance test of your POWERLINK-device
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If you need more information or if you have suggestions about our openPOWERLINK Service & Support and if you have any particular question, feel free to contact us at 020-38744538 anytime! We are looking forward to assisting you in your needs.
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